Privacy Policy

The purpose of this Privacy Policy is to inform you about what information may be collected from you when visiting our website (“Web Site”), how such information will be used, with whom such information may be shared, your ability to edit, update, correct or delete such information, and the security procedures that we have implemented to protect your privacy.

Collection & Use of Information

When visiting our Web Site, you may be asked for certain types of personally identifiable information (e.g., your first and last name, mailing address, city, state, zip code, telephone number, e-mail address, credit card number, etc.). This information allows us to administer our business, better provide products and services to you, communicate offers on products that may be of interest, and fulfill your order.

You may volunteer to disclose personally identifiable information to us. If you do not want to disclose such information, please do not submit it. We may also collect non-personally identifiable information (e.g., your IP address, browser type, domain name, etc.), analyzed in aggregate to improve the function and content of the Web Site.

We use the collected information for confirming and fulfilling orders, managing subscriptions, improving operations, sending promotional materials, and enhancing customer experience. We may disclose information when necessary to comply with law, protect rights, or enforce our terms.

Who We Are

Our website address is: https://www.trivita.com.

Comments

When visitors leave comments, we collect the data shown in the form, along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized hash of your email may be sent to Gravatar to check usage. Gravatar’s privacy policy: https://automattic.com/privacy/. After approval, your profile picture is visible alongside your comment.

Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Cookies

If you leave a comment, you may opt to save your name, email, and website in cookies for convenience; these last one year. Login and screen display cookies are used to maintain user sessions and preferences. You can control cookies via your browser settings.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Such content behaves as if the visitor has visited the source website, which may collect data, use cookies, and track your interaction according to its privacy policy.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

Comments and metadata are retained indefinitely to auto-approve future comments. For registered users, personal information in profiles is stored until deleted. Users can view, edit, or delete their data at any time; admins can also manage this data.

Your Data Rights

If you have an account or have left comments, you can request an exported file of your personal data or request its deletion. This excludes data retained for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Nelio A/B Testing

We use Nelio A/B Testing for split testing site variants. Cookies are used for tracking visitor interactions but contain no personal information. All collected data is anonymous and stored securely under Nelio A/B Testing’s Terms and Conditions.

Nextend Social Login

Nextend Social Login collects limited personal data (e.g., name, email, social provider ID, access token) to facilitate login and registration through social accounts. Data is stored securely on this site and not shared with third parties beyond the provider token used for authentication.

WooCommerce Subscriptions

We store necessary personal data (name, billing/shipping address, email, phone, payment details) to process recurring subscription payments. Depending on the payment processor, some data may be shared externally according to the provider’s privacy policy (e.g., PayPal Privacy Policy).

Affiliate Members and Vendors

We may share data with trusted affiliates or vendors for purposes such as order fulfillment, email management, payment processing, or customer service. These vendors are contractually bound to confidentiality and limited use.

Protection of Children

Our Web Site is not directed toward children under 13. We do not knowingly collect personal data from children. If we become aware of such data, it will be used solely to obtain parental consent or deleted if consent is not obtained.

Cookies Policy

A cookie is a small piece of data stored on your device to help customize your online experience. You can accept, reject, or be notified of cookies via your browser settings. Rejecting cookies may limit functionality.

TriVita uses cookies to:

• Access your information when you log in to deliver personalized content.
• Conduct research and analytics to improve content and services.
• Enhance account security through session management.

Third-Party Links

Our website may contain links to third-party sites. TriVita is not responsible for the privacy practices, content, or policies of these sites. We encourage users to review the privacy policies of any external websites they visit.

Removing Your Personal Data

To request removal or export of your personal data:

• An email confirmation will be sent to verify your request.
• The website administrator will validate the request.
• Your data will be sent as a downloadable link (valid for 3 days) or erased based on your selection.

Access or Corrections to Your Information

You can edit or update your information by logging in to https://trivita.com/my-account. For assistance, please contact us directly.

Security

We implement security measures, including encryption and secure networks, to protect your information. While we strive to safeguard data, no transmission over the Internet is 100% secure. We cannot guarantee complete security and are not responsible for unauthorized access beyond our control.

Modifications to Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page and may be communicated by email. Continued use of the site constitutes acceptance of any revisions.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

Last Revised: July 17, 2024